Episode 821

821: From Chaos to Control: How Systems Transform Your Practice – Miranda Beeson

Published on: 9th December, 2024

821: From Chaos to Control: How Systems Transform Your Practice – Miranda Beeson

Do you want to save time, have more energy, and live a better life? For that to happen, you need systems! To help you figure out ways to optimize your practice, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share some of ACT’s proven strategies that will transform your practice. To learn how to eliminate chaos and save thousands of hours in the future, listen to Episode 821 of The Best Practices Show!

Learn More About Miranda:

More Helpful Links for a Better Practice & a Better Life:

Episode Resources:

Main Takeaways:

  • By having systems in your practice, things will get better.
  • People are important, but they don't run your business. Systems do!
  • When things are chaotic, don't blame your team — blame the systems!
  • Systems allow team members to grow, and you can stop micromanaging.
  • Make sure you document your systems. Just talking about them isn't enough.
  • Understand the 7 essentials and 11 considerations to have a healthy practice.
  • Use the 80% rule when designing systems. Strive for 80% and improve upon it.
  • Every time you create a system, you are saving thousands of hours in the future.

Snippets:

0:00 Introduction and ACT’s TTT, BPA, and Pro Coaching.

4:13 Why having defined systems is important.

9:18 Systems boost productivity.

12:39 Become systems driven, not people dependent.

13:45 Stop micromanaging.

15:12 Give your best energy to things that matter most.

21:19 Know what you're building and why.

22:49 Systems, defined.

23:47 Eleven considerations for designing systems: Start with why.

25:08 Eleven considerations: Do this together as a team.

27:04 Eleven considerations: Brainstorm what you're currently doing.

28:16 Eleven considerations: Take specific, measurable, and actionable steps.

31:47 Eleven considerations: Identify the who.

36:04 Eleven considerations: Anticipate problems.

39:37 Eleven considerations: Have a timeframe or time frequency.

41:02 Eleven considerations: Don't strive for perfection.

41:50 Eleven considerations: Ask good questions.

42:47 Eleven considerations: Implement a timeline for reevaluation.

43:31 Eleven considerations: Use a bullet point system.

44:29 Five tips for writing down your systems.

46:15 Use the 80% approach.

48:46 Systems should answer six key questions.

50:00 Seven essentials of a healthy practice: Communication rhythms.

53:39 Seven essentials of a healthy practice: Financial policy.

54:43 Seven essentials of a healthy practice: Managing accounts receivable.

55:16 Seven essentials of a healthy practice: Scheduling.

55:34 Seven essentials of a healthy practice: New patients experience.

57:00 Seven essentials of a healthy practice: Hygiene recare.

58:26 Seven essentials of a healthy practice: Unscheduled treatment system.

59:38 Final thoughts.

Miranda Beeson, MS, BSDH Bio:

Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.

Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.

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About the Podcast

The Best Practices Show with Kirk Behrendt
Elevate Your Dental Practice: Insights & Strategies from Industry Leaders
Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

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