Episode 713

713: 60 Minute Mastery: Time Efficiency for Hygienists – Miranda Beeson & Michelle Wakeman

Published on: 1st April, 2024

713: 60 Minute Mastery: Time Efficiency for Hygienists – Miranda Beeson & Michelle Wakeman

Do your hygienists complain about not having time? Are they constantly behind at every appointment? Don't blame them — blame your systems! To show that 60 minutes IS enough time, Kirk Behrendt brings back Miranda Beeson and Michelle Wakeman, two of ACT’s amazing coaches, with a framework to help you master the hygiene workflow. To learn how to take control of your time, listen to Episode 713 of The Best Practices Show!

Learn More About Miranda and Michelle:

Learn More About ACT Dental:

More Helpful Links for a Better Practice & a Better Life:

Episode Resources:

Main Takeaways:

  • 60 minutes IS enough time.
  • Split appointments into segments of 20-20-20.
  • Prepare ahead of time to make appointments efficient.
  • Use the 80% rule for completing chart notes the same day.
  • Do a time study to find the segments that need improvement.
  • Don't make it personal. Make it about the system, not the hygienist.

Snippets:

0:00 Introduction.

1:45 Why this is an important topic.

7:51 The 20-20-20 philosophy.

8:53 The first 20 minutes: The diagnostic segment.

11:18 Tips and tricks for efficiency.

16:53 Help your team with their development.

18:47 The second 20 minutes: The therapeutic segment.

21:36 Have your team do a cross audit.

24:12 The third 20 minutes: The logistic segment.

26:58 Use the 80% rule for chart notes.

29:48 Have a system for hand-offs.

32:48 Do a time study.

34:43 Don't make it personal.

35:57 Miranda’s 75-25 rule.

36:53 About ACT’s Profitable Hygiene Equation webinar.

Miranda Beeson, MS, BSDH Bio:

Miranda Beeson, MS, BSDH, has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.

Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach. 

Michelle Wakeman, BSDH, Bio:

Michelle Wakeman, BSDH, brings nearly 20 years of clinical dental hygiene, administrative, managerial, and sales experience to the table. She has a passion for people and a natural aptitude for communication that has led her to develop meaningful relationships throughout her career in dentistry. As a coach, she seeks to help dental practices develop systems that enable them to enhance their patient experience, leading to better relationships among owners, team members, and patients, along with profitable outcomes.

In her off time, Michelle can usually be found at the ice rink supporting her son, Hunter, in hockey, the ball field cheering on her son, Carter, or the gym, reliving her days as a gymnast with her daughter, Leighton. 

Next Episode All Episodes Previous Episode

Listen for free

Show artwork for The Best Practices Show with Kirk Behrendt

About the Podcast

The Best Practices Show with Kirk Behrendt
Elevate Your Dental Practice: Insights & Strategies from Industry Leaders
Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

Subscribe to The Best Practices Show on Apple Podcasts

Join our community and start your journey towards a more innovative, more successful dental practice today!

About your host

Profile picture for Kirk Behrendt

Kirk Behrendt