Episode 891

891: The 5 Numbers Hygienists Must Track – Ariel Juday

Published on: 23rd May, 2025

Your hygienists are vital for the success of your practice — and you can help them measure their impact! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to share five KPIs that will help improve efficiency, patient care, and even increase job satisfaction. To learn which metrics your hygienists should track for the health of your patients and practice, listen to Episode 891 of The Best Practices Show!

Learn More About Ariel:

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Episode Resources:

Main Takeaways:

  • By tracking these numbers, hygienists can be accountable for their role in patient care.
  • Track periodontal diagnostic percentage to increase your case acceptance rate.
  • Track treatment acceptance percentage to prevent disease progression.
  • Track periodontal visit percentage to prevent underdiagnosing.
  • Track production per visit so patients receive adjunctive care.
  • Track hygiene reappointment to ensure patient retention.

Snippets:

0:00 Introduction.

1:26 Why this is an important topic.

3:47 1) Periodontal diagnostic percentage.

5:12 Why periodontal diagnostic percentage is important.

8:12 Periodontal diagnostic percentage benchmarks.

8:49 2) Periodontal treatment acceptance.

9:52 Why periodontal treatment acceptance is important.

14:28 Periodontal treatment acceptance benchmarks.

15:02 3) Periodontal visit percentage.

17:27 Why periodontal visit percentage is important.

19:54 Periodontal visit percentage benchmarks.

20:17 Statistics on perio disease.

21:36 4) Production per visit.

22:06 Why production per visit is important.

23:32 Production per visit benchmarks.

25:44 5) Hygiene reappointment percentage.

32:32 Hygiene reappointment percentage benchmarks.

34:07 Final thoughts.

35:17 Ways to track these five numbers.

Ariel Juday Bio:

Ariel has a master’s in healthcare administration and several years of dental experience in all aspects of the administrative roles within the dental office. Her passion is to work with dental teams to empower team members to realize their full potential in order to better serve patients, improve office systems to ensure a well-functioning team/office, and to help everyone have fun in the process!

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About the Podcast

The Best Practices Show with Kirk Behrendt
Elevate Your Dental Practice: Insights & Strategies from Industry Leaders
Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

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Kirk Behrendt