Episode 933

933: Improving Quality Control Without the Headache: How AI Can Boost Efficiency – Mike Buckner

Published on: 22nd August, 2025

Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earlier, more accurately, and even more quickly, listen to Episode 933 of The Best Practices Show!

Learn More About Mike:

More Helpful Links for a Better Practice & a Better Life:

Episode Resources:

Main Takeaways:

  • Think of AI as a spell check tool. It can help you do more and save time.
  • AI, in recent years, has become even better with diagnostic accuracy.
  • Reduce insurance claims headaches with AI's flagging system.
  • Increase your confidence by using AI as a second opinion.
  • With AI, you will be able to provide better patient care.
  • Appoint a team member to be your “AI researcher”.

Snippets:

0:00 Introduction.

0:42 Buy Back Your Time.

2:51 AI, explained.

5:56 How quickly is AI learning?

9:18 The impact of poor X-ray quality.

13:16 How the AI flagging system works.

14:02 AI helps you provide better care.

15:47 Final thoughts.

17:09 More about Pearl AI.

Mike Buckner Bio:

Mike has spent the last 12 years growing dental software technology companies that are designed to streamline office efficiency and increase overall production while elevating the standard of care for your patients.

Mike has led business development and partner strategy for Solutionreach back when offices were just starting to text patients to confirm appointments. He then helped grow Dental Intelligence, focusing on providing valuable insights to practices, allowing them to focus on vital key performance indicators to improve overall practice health.

Following that, Mike joined Weave while it was in its infancy, leading partnership growth strategies. His most recent endeavor finds him as the Executive Vice President of Revenue at Pearl, the first company to bring Artificial Intelligence into the dental space with comprehensive FDA clearance to assist clinicians and team members in reading and detecting pathologies in 2D X-rays (Bitewings and PAs). 

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About the Podcast

The Best Practices Show with Kirk Behrendt
Elevate Your Dental Practice: Insights & Strategies from Industry Leaders
Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

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Kirk Behrendt