908: Harassment in Dentistry: What You Need to Know – Alan Twigg

We've all heard about workplace harassment. But how much do you really know? In this episode of Practical Solutions Day, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share everything you need to understand about harassment in a dental practice. To learn how to protect your team and practice, listen to Episode 908 of The Best Practices Show!

Learn More About Alan:

• Give Alan a call: (800) 679-2760
• Send Alan an email: alan@bentericksen.com 
• Join Bent Ericksen on Facebook: https://www.facebook.com/BentEricksenAssociates
• Learn more about Bent Ericksen: https://bentericksen.com
• Try Bent Ericksen’s HR Director package: https://bentericksen.com/product/hr-director
• Learn more on Bent Ericksen’s Resource Library: https://bentericksen.com/resource-library

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
• Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 908: https://www.youtube.com/@actdental/videos

Main Takeaways:

• Know that there are multiple types of harassment.
• Have clear, documented policies against harassment.
• Different states have different harassment policy requirements.
• Document that you have reviewed your policies with employees.
• Specify who people need to report to if they're a victim of harassment.
• Frequently do training and reminders about your policies with your team.
• Take reports of harassment seriously! Don't just sweep things under the rug.

Snippets:

0:00 Introduction.

1:11 Alan’s background.

2:28 Why this is an important topic.

5:06 Have clear policies in place.

10:59 Important steps to take.

17:41 What dentists get wrong about harassment.

23:39 Final thoughts.

25:20 More about Bent Ericksen and how to get in touch.

Alan Twigg Bio:

Alan Twigg is the president of Bent Ericksen & Associates. For over 10 years, he has guided thousands of clients and consultants through the ever-changing world of HR and employment compliance. He is a speaker, consultant, and author who is passionate about bringing education and peace of mind to such a confusing topic.

As a strong proponent of symbiotic employer-employee relations, Alan is passionate about teamwork and positive work cultures, with an emphasis on long-term personnel retention and employment compliance, where his solutions-oriented outlook excels.